Privacy policy

What we collect

When you place an order we ask for your name, phone number and delivery address. We need these three things to pack the order, hand it to the courier, and call you if anything is unclear.

We never ask for card numbers, bank logins or PINs. Orders are paid in cash when the parcel reaches you, or through eSewa or Khalti on their own secure systems — that money never passes through this website.

How we use it

Your details are used for one thing: getting your order to you. That means packing it, passing the address to the courier, and messaging or calling you about the delivery.

We do not sell, rent or trade your information to anybody.

Who else sees it

The courier company carrying your parcel receives your name, phone number and address — without those they cannot find you. That is the only sharing that happens in normal business.

We would also hand over information if a court or the law required it, which has not happened.

How long we keep it

Order records stay with us so we can handle exchanges, refunds and our own accounts. If you want your details removed, message us and we will delete everything we are not legally required to keep.

Cookies

This site stores one small session cookie so it remembers you while you move between pages. It disappears when you close the browser.

If we run advertising on Facebook or Google, those platforms may also place cookies on your device to measure whether an ad worked. You can turn those off in your browser settings.

Your choices

You can ask us at any time to show you what we hold about you, correct something wrong, or delete it. Message us and we will reply within a few working days.